Our Promises

HIGH WIDE & HANDSOME is a strate­gic, cre­ative, dig­i­tally savvy, ROI-focused, media-agnostic mar­ket­ing agency. But then, who isn’t these days? Truth is, we didn’t start the com­pany because we’re bet­ter than every­one else; we started it because we’re every bit as good and twice as loyal. Not just to our clients, but to our employ­ees and ser­vice providers. Some may per­ceive loy­alty to be a “soft ben­e­fit.” We see it as a cul­tural neces­sity that deliv­ers bottom-line results. All else being equal, an agency that pro­vides uncom­mon loy­alty to its clients is more likely to help them earn uncom­mon loy­alty from their cus­tomers. With that in mind, we make the fol­low­ing promises to each of our clients:

We will never have more than 50 employ­ees: Loy­alty can only be spread so thin. Our focus is on get­ting bet­ter each day, not bigger.

We will never par­tic­i­pate in a pitch with­out your approval: New busi­ness efforts often come at the expense of exist­ing clients. Before we enter a for­mal agency review, we’ll ensure that our par­tic­i­pa­tion doesn’t com­pro­mise work we’re doing on your behalf.

Our founders will always be actively engaged in your busi­ness: Self-imposed lim­i­ta­tions on our size ensure that our founders will be involved on day one and day one-thousand.

We will never enter awards shows (with one excep­tion): Agen­cies tend to think the tar­get audi­ence for every project is awards show judges. We’ve yet to see a brief where that was true. The only award we covet is an Effie, which is based on the effec­tive­ness of our work.